This Master Service Agreement (“Agreement”) is entered by
and between (i) TIPO Entertainment, Inc. d/b/a Grand
European Travel, a Delaware corporation, or any Grand European Travel Affiliate
listed in Order Form (“Grand European Travel”), and (ii) the individual,
company, or other legal entity named as a customer in the Order Form
(“Customer”), and (iii) the agency named as the Customer’s agent (“Agency”) in
the Order Form, if any. This Agreement includes and incorporates each Order
Form and each Statement of Work, if applicable. An Order Form or Statement of
Work may be amended or added at any time if signed and dated by both parties.
BY (1) CLICKING OR CHECKING A BOX INDICATING ACCEPTANCE OR
(2) EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, CUSTOMER AND AGENCY
(IF APPLICABLE) AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF THE
INDIVIDUAL ACCEPTING THIS AGREEMENT IS ACCEPTING ON BEHALF OF THE CUSTOMER OR
AGENCY, SUCH INDIVIDUAL REPRESENTS THAT THEY HAVE THE AUTHORITY TO BIND SUCH
ENTITY TO THESE TERMS AND CONDITIONS. IF THE INDIVIDUAL ACCEPTING THIS
AGREEMENT DOES NOT HAVE SUCH AUTHORITY, OR DOES NOT AGREE WITH THESE TERMS AND
CONDITIONS, SUCH INDIVIDUAL MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE
SERVICES.
1. DEFINITIONS
- “Affiliates” means
those entities under common control of an entity.
- “Authorized
User” means each of Customer’s employees, agents, and independent
contractors who are provided access protocols by Customer or Grand
European Travel.
- “Beta
Services” means the service(s) Grand European Travel makes
available to Customer for testing purposes, subject to the terms and
conditions described in Exhibit A. Exhibit A is hereby incorporated by
reference.
- “Confidential
Information” means any trade secret, proprietary, or other non-public
information of a party or its Affiliates (the “Disclosing Party”),
whether disclosed orally or in written or digital media, that is
identified as “confidential” or with a similar legend at the time of such
disclosure, or that the receiving party or its Affiliates (the “Receiving
Party”) knows or should reasonably have known is the confidential or
proprietary information of the Disclosing Party, including but not limited
to Disclosing Party’s customer lists, strategic plans, network designs,
relationship with vendors, pricing (including as reflected in any
Order Form hereunder) and internal business operations shall be deemed
Confidential Information without any marking or further designation.
Information will not constitute the Disclosing Party’s Confidential
Information if it: (1) is already known by the Receiving Party without
obligation of confidentiality; (2) is independently developed by the
Receiving Party without access to or use of the Disclosing Party’s
Confidential Information; (3) is publicly known without breach of this
Agreement; or (4) is lawfully received from a third party without
obligation of confidentiality.
- “Customer
Content” means the data, information, text, graphics,
photographs, images, video, audio, SKUs, return policies or other content
owned or licensed by Customer and provided to Grand European Travel under
this Agreement or uploaded by Customer directly, including, product
descriptions, suggested sale price, and any other information identified
as the Customer Content, including, as applicable, sample products.
Customer Content includes images or videos that are modified by Grand
European Travel for use in Grand European Travel Platform video players,
such as through the performance of video-editing services. Customer
Content does not include the Grand European Travel Platform video players
that incorporate Customer Content or derivative works of these Grand
European Travel Platform video players.
- “Customer
Trademark” means the Customer’s brands and all related
trademarks, service marks, trade dress, slogans, logos, taglines, labels
and other designs and product identifications.
- “Documentation” means
user guides, help information and other documentation regarding the Grand
European Travel Platform and Beta Services provided by Grand European
Travel to Customer in electronic or other form.
- “End
User” means those individuals/shoppers who access Customer
Content through the shoppable media links enabled by the Grand European
Travel Platform.
- “Grand
European Travel Platform” means Grand European Travel’s suite of
proprietary web-based applications as described in a duly executed Order
Form.
- “Order
Form” means an executed order form defining the scope of
Customer’s (or its Affiliate’s, if applicable) use of the Grand European
Travel Platform, Beta Services, and other Services as applicable.
- “Performance
Data” means data collected from engagement with Grand European
Travel Platform-enabled Customer Content, such as number of visits, time
spent, video completions, views of product information, clicks on the “add
to cart” button and retailer selection. Performance Data is the data that Grand
European Travel collects while a user is using the Grand European Travel
Platform during the time period starting when
they load Grand European Travel Platform to until they “checkout” with an
online retailer.
- “Personal
Information” means personal information, personal data, or other
similar terms as defined by applicable Rules, or information that
otherwise relates to an identified or identifiable natural person.
- “Rules” means
all consumer protection and data privacy and protection laws, rules, and
regulations, applicable to the collection, use, sharing, or other
processing of Personal Information under this Agreement, as may be updated
or amended from time to time, including without limitation the General
Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”), the
California Consumer Protection Act (the “CCPA”), and the Children’s Online
Privacy Protection Act of 1998 (“COPPA”). More information about Grand
European Travel’s compliance with Rules is set forth in its Privacy Policy
located at www.getoursrate.com/customerHome/tnc.
- “Sales
Insights” means the data analytics service leveraging retailer
and affiliate APIs relating to users who engage with Grand European Travel
Platform-enabled Customer Content (“Sales Insights Data”), which is then
surfaced as data within the Grand European Travel Platform. Sales
Insights Data is gathered after a consumer clicks to “checkout” of the Grand
European Travel Platform and then buys the item in a reasonable amount of
time from an online retailer.
- “Services” means
the Grand European Travel Platform, Sales Insights, and/or any other
services listed in any Order Form. Services shall be used by
Customer in the Territory/ies set forth in an
executed Order Form.
- “Territory” means
the United States unless otherwise set forth in an applicable Order
Form.
2. PROVISION OF SERVICES
- Access. Grand
European Travel will provide Customer with access to the Services during
the term stated on the applicable Order Form. Grand European Travel will
provide to Customer the necessary passwords, security protocols and
policies, network links or connections, and access protocols to allow
Customer and its Authorized Users to access the Services. Customer will be
solely responsible for any unauthorized access to, or use of, the
Services, and notify Grand European Travel promptly of any such
unauthorized use known to Customer.
- License. Subject
to the terms and conditions of this Agreement, Grand European Travel
grants to Customer a non-exclusive, non-sublicensable, non-transferable
(except as permitted under Section 12.5) license during the Term
to: (1) access and use Services; (2) internally use and reproduce the
Documentation; and (3) grant Authorized Users the right to access and use
the Services. It is contemplated that Customer may permit its Affiliates
and their respective employees, contractors and agents to access Services
as Authorized Users subject to the terms of this Agreement, so long as Customer
is responsible for ensuring that such Affiliates’ Authorized Users comply
with the terms hereof (altogether “License”). Additionally, if any
such Affiliate executes an Order Form that incorporates and is subject to
this Agreement, Customer agrees that by executing such Order Form, such
Affiliate is agreeing to, and will be deemed to be joined as, a party
hereunder and will be referred to as a “Customer” hereunder mutatis
mutandis as if such Affiliate had executed this Agreement itself.
Unless otherwise set forth in any Order Form, the License is for use of
the Services in the United States and its territories and possessions.
- Grand
European Travel Platform. Subject to the terms and conditions of
this Agreement, Grand European Travel grants to Customer a non-exclusive,
non-sublicensable, non-transferable (except as permitted under Section
12.5) license to use and effect the display of the Grand European
Travel Platform on Customer’s digital properties or the digital properties
of third-parties as identified by Customer
(“Permitted Properties”). Notwithstanding the foregoing, Customer may
sublicense the foregoing rights solely as necessary to effect
the display of the Grand European Travel Platform on the Permitted
Properties. Customer will not modify, remove, obscure or disable any
element of Grand European Travel Platform.
- Sales
Insights. If the Services include the provision of Sales
Insights, Grand European Travel grants to Customer a limited,
non-sublicensable, non-exclusive, non-transferable license to access the
Sales Insights Data in the form and in accordance with the Documentation
or instructions provided by Grand European Travel.
- Restrictions. Except
as expressly permitted herein, Customer will not, and will not permit any
Authorized User or other party to, directly or indirectly: (1) allow any
third party who is not an Authorized User to access the Services, Beta
Services, or Documentation; (2) modify, adapt, alter or translate the
Services, Beta Services, or Documentation; (3) sublicense, lease, sell,
resell, rent, loan, distribute, transfer or otherwise allow the use of the
Services, Beta Services, or Documentation for the benefit of any unauthorized
third party (including, without limitation, for service bureau purposes);
(4) reverse engineer, decompile, disassemble, or otherwise derive or
determine or attempt to derive or determine the source code (or the
underlying ideas, algorithms, structure or organization) of the Services
or Beta Services, except as permitted by law; (5) interfere in any manner
with the operation of the Services or Beta Services or the hardware and
network used to operate the Services or Beta Services; (6) modify, copy or
make derivative works based on any part of the Services, Beta Services, or
Documentation; (7) access or use the Services or Beta Services to build a
similar or competitive product or service; (8) attempt to access the
Services or Beta Services through any unapproved interface; or (9)
otherwise use the Services or Beta Services in any manner inconsistent
with applicable law, the Documentation, or this Agreement.
- Additional
Services. Where the parties have agreed to Grand European Travel’s
provision of additional or customized services (“Additional Services”),
such Additional Services will be described in a duly executed Order Form
or an attachment thereto which will include: (1) a description of the
Additional Services to be performed; (2) the schedule for performance of
such Additional Services; and (3) if separate from the fees for other
Services, the fees for the performance of the Additional Services. It is
understood that in connection with such Additional Services, Grand
European Travel may include in its deliverables to Customer certain trend
or other industry information or data that is provided to Customer on a
non-exclusive basis and is the property of Grand European Travel or its
licensors. In the event of a conflict between the terms and
conditions of any Order Form and the terms and conditions of this
Agreement, the terms and conditions of this Agreement will govern.
- Suspension
of Grand European Travel Services. Customer acknowledges that Grand
European Travel may suspend the delivery of the Grand European Travel
Platform or any component thereof at any time, including without
limitation as necessary to protect Grand European Travel’s systems from a
denial-of-service attack, computer virus or any other threat to the
security of Grand European Travel’s systems or data. Grand European
Travel will provide Customer with reasonable notice in advance of any
planned Service suspensions. Grand European Travel may also suspend
delivery of Sales Insights at any time if it is no longer able for any
reason to provide said service. In that case, Grand European Travel will
provide Customer with as much notice as reasonably practical.
3. INTELLECTUAL PROPERTY
- Ownership. The
Services (including without limitation the Sales Insights Data), Beta
Services, Documentation, and all worldwide intellectual property rights in
each of the foregoing, are the exclusive property of Grand European Travel
and/or its suppliers and licensors. All rights in and to the Services,
Beta Services, Sales Insights Data, and Documentation not expressly
granted to Customer in this Agreement are reserved by Grand European
Travel and its suppliers and licensors. Except as expressly set forth
herein, no express or implied license or right of any kind is granted to
Customer regarding the Services, Beta Services, Sales Insights Data,
Documentation, or any part thereof. Except as set forth herein,
Customer shall own all right, title, and interest in Customer Content and
Performance Data.
- Customer
Content; Performance Data. Customer grants Grand
European Travel a non-exclusive, royalty-free and fully paid up license to
use, reproduce, distribute, publicly display, publicly perform, modify and
create derivative works of the Customer Content and Performance Data for
the purpose of: (1) providing Services; (2) for Grand European Travel’s
internal and diagnostic purposes (e.g., to develop, provide and improve
the Services and future Grand European Travel products and services); and
(3) only with respect to Performance Data, surfacing it solely in
de-identified and aggregate form that does not identify Customer or its
End Users (“Anonymized Data”) . All uses of the Customer
Trademarks will be subject to the Customer’s trademark guidelines as made
available to Grand European Travel. All goodwill associated with the
Customer Trademarks will inure solely to the benefit of the Customer. The
Customer Content and Customer Trademarks and all worldwide intellectual
property rights in and to such content and marks shall be the exclusive property
of Customer. All rights in and to the Customer Content and Customer
Trademarks not expressly granted to Grand European Travel in this
Agreement are reserved by Customer.
- Permitted
Properties. As between the parties, the Permitted Properties and
all content contained therein, apart from the Grand European Travel
Platform licensed hereunder, will remain the exclusive responsibility
and/or property of Customer.
- Feedback. Customer
hereby grants to Grand European Travel a royalty-free, worldwide,
transferable, sublicensable, irrevocable, perpetual license to use or
incorporate into the Services any suggestions, enhancement requests,
recommendations or other feedback provided by Customer, including
Authorized Users, relating to the Services. This Section 3 shall survive
termination of this Agreement.
4. FEES AND PAYMENT
- Fees. Customer
will pay Grand European Travel the fees described on the applicable Order
Form. Unless otherwise stated in the Order Form, payments shall be made in
USD no later than thirty (30) days after the date of invoice.
Customer will provide Grand European Travel with complete, accurate and
up-to-date Customer billing and contact information. Grand European
Travel reserves the right to suspend provision of the Services if fees are
past due more than thirty (30) days.
- Taxes. All
fees owed by Customer in connection with this Agreement are exclusive of,
and Customer will pay, all sales, use, excise and other taxes and
applicable export and import fees, customs duties and similar charges that
may be levied upon Customer in connection with this Agreement, except for
employment taxes for Grand European Travel employees and taxes based on Grand
European Travel’s net income.
- Interest. Any
amounts not paid when due will bear interest at the rate of one- and
one-half percent (1.5%) per month, or the maximum legal rate if less, from
the due date until paid.
5. CUSTOMER RESPONSIBILITIES
- Customer
Warranty. Customer represents and warrants that the Customer
Content and the use thereof by or on behalf of Grand European Travel as
contemplated herein will not; (1) be deceptive, defamatory, obscene,
pornographic or unlawful; (2) contain any viruses, worms or other
malicious computer programming codes intended to damage Grand European
Travel’s system or data; or (3) otherwise violate the rights of a third
party. Grand European Travel is not obligated to back up any Customer
Content; Customer is solely responsible for creating backup copies of any
Customer Content at Customer’s sole cost and expense.
- Data
and Security. Customer and its Authorized Users will have access
to the Customer Content and will be responsible for all changes to and/or
deletions of Customer Content and the security of all passwords and other
access protocols required in order to access the
Services. Customer will have the sole responsibility for the accuracy,
quality, integrity, legality, reliability, and appropriateness of all
Customer Content.
6. WARRANTIES AND DISCLAIMERS
- Representations
of Both Parties. Each party represents and warrants to the other
that: (1) it has the full right, power and authority to enter into this
Agreement and perform its obligations hereunder; (2) this Agreement
constitutes a legal, valid and binding obligation of it, enforceable
against it in accordance with the terms of this Agreement, and (3) its
execution and delivery of this Agreement, and its performance hereunder,
will not violate or conflict with any other contract or agreement to which
it is a party.
- Limited
Warranty. Grand European Travel warrants to Customer that the
Services will substantially conform to the Documentation. Provided that
Customer notifies Grand European Travel in writing of any breach of the
foregoing warranty during the Term, Grand European Travel will, as
Customer’s sole and exclusive remedy, use commercially reasonable efforts
to correct the defect.
- Disclaimer. EXCEPT
AS EXPRESSLY PROVIDED IN SECTION 6.2 , AND TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, THE SERVICES AND DOCUMENTATION ARE PROVIDED
“AS IS,” AND GRAND EUROPEAN TRAVEL MAKES NO (AND HEREBY DISCLAIMS ALL)
OTHER WARRANTIES, REPRESENTATIONS, OR CONDITIONS, WHETHER WRITTEN, ORAL,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTIES OF SATISFACTORY QUALITY, COURSE OF DEALING, TRADE USAGE OR PRACTICE,
MERCHANTABILITY, TITLE, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR
PURPOSE, WITH RESPECT TO THE USE, MISUSE, OR INABILITY TO USE THE SERVICES
OR DOCUMENTATION OR ANY OTHER PRODUCTS OR SERVICES PROVIDED TO CUSTOMER BY
GRAND EUROPEAN TRAVEL. GRAND EUROPEAN TRAVEL DOES NOT PROVIDE ANY
WARRANTIES REGARDING THE ACCURACY OF DATA OR INFORMATION PROVIDED BY THIRD
PARTIES AND GRAND EUROPEAN TRAVEL SHALL NOT BE LIABLE OR RESPONSIBLE FOR
ANY DELAYS, INTERRUPTIONS, SERVICE FAILURES AND ANY OTHER PROBLEMS ARISING
FROM CUSTOMER’S USE OF THE INTERNET, ELECTRONIC COMMUNICATIONS OR ANY
OTHER SYSTEMS. THE DISCLAIMERS CONTIANED IN THIS SECTION ALLOCATE THE
RISKS UNDER THE AGREEMENT BETWEEN GRAND EUROPEAN TRAVEL AND CUSTOMER, AND GRAND
EUROPEAN TRAVEL’S PRICING REFLECTS THIS ALLOCATION OF RISK AND THE LIMITED
WARRANTIES SPECIFIED HEREIN. GRAND EUROPEAN TRAVEL DOES NOT WARRANT THAT
ALL ERRORS CAN BE CORRECTED, OR THAT OPERATION OF THE SERVICES WILL BE
UNINTERRUPTED OR ERROR-FREE.
7. LIMITATION OF LIABILITY
- Special
Damages. TO THE EXTENT LEGALLY PERMITTED UNDER APPLICABLE LAW, IN
NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY SPECIAL,
INDIRECT, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
NATURE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOSS OF
BUSINESS OR DATA AND SIMILAR CLAIMS, REGARDLESS OF THE CAUSE OF ACTION OR
THE THEORY OF LIABILITY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, EVEN IF
SUCH PARTY HAS BEEN NOTIFIED OF THE LIKELIHOOD OF SUCH DAMAGES.
- LIMITATION.
THE MAXIMUM LIABILITY OF EACH PARTY ARISING OUT OF OR IN ANY WAY CONNECTED
TO THIS AGREEMENT WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO GRAND
EUROPEAN TRAVEL DURING THE TWELVE (12) MONTHS PRECEDING THE ACT, OMISSION
OR OCCURRENCE GIVING RISE TO SUCH LIABILITY.
- Basis
of the Bargain. The parties agree that the limitations of
liability set forth in this Section 7 will survive and continue in
full force and effect despite any failure of consideration or of an
exclusive remedy. The parties acknowledge that the prices have been set and this Agreement entered into in reliance upon
these limitations of liability and that all such limitations form an
essential basis of the bargain between the parties. This Section 7
shall survive termination of this Agreement.
8. CONFIDENTIALITY
- Confidential
Information. The Receiving Party agrees: (1) not to use or
disclose any Confidential Information except as expressly authorized by
this Agreement; (2) to protect the Disclosing Party’s Confidential
Information using the same degree of care that it uses with respect to its
own confidential information, but in no event with less than a reasonable
degree of care; (3) to hold the Disclosing Party’s Confidential
Information in strict confidence; and (4) to limit access to the
Disclosing Party’s Confidential Information to those of its employees,
agents or Authorized Users having a need to know and who are bound by
confidentiality obligations at least as restrictive as those contained
herein.
- Compelled
Disclosure. Nothing herein shall prevent the Receiving Party from
disclosing any Confidential Information or Personal Information as
necessary pursuant to any court order or any legal, regulatory, law
enforcement or similar requirement or investigation; provided, prior to
any such disclosure, the Receiving Party shall use reasonable efforts to
(1) promptly notify the Disclosing Party in writing of such requirement to
disclose and (2) cooperate with the Disclosing Party in protecting against
or minimizing any such disclosure or obtaining a protective order.
- Return
or Destruction of Confidential Information. Upon written request
by the Disclosing Party, a Receiving Party shall destroy or return (as
instructed by the Disclosing Party) all Confidential Information in its
possession, except solely to the extent such Confidential Information may
be deemed reasonably necessary to document the Receiving Party’s
performance or compliance with this Agreement. Nothing in this
Section 8.3 shall require the destruction or alteration of computer
back-up tapes or similar storage made in the ordinary course of the
Receiving Party's business that contain the Disclosing Party's
Confidential Information, provided that Receiving Party shall continue to
comply with its obligations herein with respect to such Confidential
Information. This Section 8 shall survive termination of this Agreement.
9. PERSONAL INFORMATION, DATA PROTECTION AND SECURITY
- Personal
Information. Customer agrees that in performing its obligations hereunder,
Grand European Travel may process Personal Information related to
Customer’s employees, representatives, contractors, and End Users. Grand
European Travel agrees to process any such Personal Information in
accordance with applicable Rules and this Agreement. Customer represents
and warrants that it has provided all necessary notices and obtained all
necessary consents required to provide Personal Information to Grand
European Travel pursuant to this Agreement, and that Customer has complied
and shall continue to comply with all applicable Rules with respect to any
Personal Information it makes available to Grand European Travel in
connection with this Agreement.
- Security
Measures. Grand European Travel will implement and maintain
reasonable security procedures and practices appropriate to the nature of
the Personal Information within Grand European Travel’s control and take
such other actions as are necessary to maintain conformance with high
industry standards of security.
- Notification
of Data Breach and Incident Response. In the event an
unauthorized third- party gains access to, alters, exfiltrates, or
otherwise compromises the security of Personal Information (a “data
breach”) held by Grand European Travel, Grand European Travel shall
promptly notify Customer and provide, to the extent possible, details of
the data breach including the steps being taken to mitigate potential
risks and harm. Notification by Grand European Travel of a data breach
does not represent any acknowledgement or acceptance by Grand European
Travel of fault or liability with respect to the data breach.
10. INDEMNIFICATION
- By
Grand European Travel. Grand European Travel will defend at its
expense any suit brought against Customer, and will pay any settlement Grand
European Travel makes or approves, or any damages finally awarded in such
suit, insofar as such suit is based on a claim by any third party alleging
that the Services misappropriate any trade secret recognized under the
Uniform Trade Secrets Act or infringes any copyright or United States
patent issued as of the Effective Date. If any portion of the Services
becomes, or in Grand European Travel’s opinion is likely to become, the
subject of a claim of infringement, Grand European Travel may, at Grand
European Travel’s option: (1) procure for Customer the right to continue
using the Services; (2) replace the Services with non-infringing software
or services which do not materially impair the functionality of the
Services; (3) modify the Services so that they become non-infringing; or
(4) terminate this Agreement and refund any unused prepaid fees for the
remainder of the term then in effect, and, upon such termination, Customer
will immediately cease all use of the Services and Documentation.
Notwithstanding the foregoing, Grand European Travel will have no
obligation under this Section 10.1 or otherwise with respect to any
infringement claim based upon (5) any use of the Services not in
accordance with this Agreement or as specified in the Documentation; (6)
any use of the Services in combination with other products, equipment,
software or data not supplied by Grand European Travel; or (7) any
modification of the Services by any person other than Grand European
Travel or its authorized agents (collectively, the “Exclusions” and
each, an “Exclusion”). This Section 10.1 states the
sole and exclusive remedy of Customer and the entire liability of Grand
European Travel, or any of the officers, directors, employees,
shareholders, contractors or representatives of the foregoing, for
infringement claims and actions.
- By
Customer. Customer will defend at its expense and advance
sufficient fees and costs to Grand European Travel in connection with any
third party suit brought against Grand European Travel, and will pay any
settlement Customer makes or approves, or any damages finally awarded in
such suit, insofar as such suit is based on a claim arising out of or
relating to (1) the Customer Content misappropriates any trade secret
recognized under the Uniform Trade Secrets Act or infringes any copyright
or United States patent or (2) an Exclusion. This Section
10.2 states the sole and exclusive remedy of Grand European Travel
and the entire liability of Customer, or any of the officers, directors,
employees, shareholders, contractors or representatives of the foregoing,
for the claims and actions described herein.
- Procedure. The
indemnifying party’s obligations as set forth above are expressly
conditioned upon each of the foregoing: (1) the indemnified party will
promptly notify the indemnifying party in writing of any threatened or
actual claim or suit; (2) the indemnifying party will have sole control of
the defense or settlement of any claim or suit;
and (3) the indemnified party will cooperate with the indemnifying party
to facilitate the settlement or defense of any
claim or suit.
11. TERM
- Term. This
Agreement will begin on the Effective Date and continue in full force and
effect as long as any such Order Form remains in
effect. This Agreement will remain in effect for two (2) years from
the expiration or termination of the final Order Form unless terminated by
either party earlier under the terms hereof (the “Term”). Any termination
of this Agreement constitutes a termination of all Order Form(s).
Notwithstanding the foregoing, any provisions that by their nature are
meant to survive the Term shall survive the termination or expiration
hereof.
- Termination.
Either party may terminate this Agreement for material breach by providing
the other party no less than thirty (30) days’ written notice specifying
the nature of the alleged breach and providing such party a chance to
cure. If no cure is made within the 30-day notice period, the party
alleging the breach may terminate this Agreement with no further
notice.
12. MISCELLANEOUS
- Governing
Law and Venue. This Agreement and any action related thereto will
be governed and interpreted by and under the laws of the State of New
York, without giving effect to any conflicts of laws principles. Customer
hereby expressly consents to exclusive personal jurisdiction and venue in
the state and federal courts for the county in which Grand European Travel’s
principal place of business is located for any lawsuit arising from or
relating to this Agreement. The United Nations Convention on Contracts for
the International Sale of Goods does not apply to this Agreement.
In the event of any dispute, the prevailing party will be entitled to
collect from the other the fees and costs of litigation, including but not
limited to attorneys’ fees and expenses.
- Export. Customer
agrees not to export, reexport, or transfer, directly or indirectly, any
U.S. technical data acquired from Grand European Travel, or any products utilizing
such data, in violation of the United States export laws or regulations.
- Severability. If
any provision of this Agreement is, for any reason, held to be invalid or
unenforceable, the other provisions of this Agreement will remain enforceable and the invalid or unenforceable provision
will be deemed modified so that it is valid and enforceable to the maximum
extent permitted by law.
- Waiver. Any
waiver or failure to enforce any provision of this Agreement on one
occasion will not be deemed a waiver of any other provision or of such
provision on any other occasion.
- No
Assignment. Except as is necessary in connection with providing
Services, neither party will assign, subcontract, delegate, or otherwise
transfer this Agreement, or its rights and obligations herein, without
obtaining the prior written consent of the other party, and any attempted
assignment, subcontract, delegation, or transfer in violation of the
foregoing will be null and void; provided, however, that Grand European
Travel may assign this Agreement in connection with a merger, acquisition,
reorganization or sale of all or substantially all of its assets, other
operation of law, or to a Grand European Travel Affiliate without any
consent of Customer. Subject to the foregoing, the terms of this Agreement
will be binding upon the parties and their respective successors and
permitted assigns.
- Force
Majeure. Any delay in the performance of any duties or
obligations of either party (except the payment of money owed) will not be
considered a breach of this Agreement if such delay is caused by a labor dispute, shortage of materials, fire,
earthquake, flood, pandemic, health crisis or any other event beyond
the control of such party, provided that such party uses reasonable
efforts, under the circumstances, to notify the other party of the cause
of such delay and to resume performance as soon as possible.
- Independent
Contractors. The relationship of Grand European Travel to
Customer is that of an independent contractor, and neither party is an
agent or partner of the other. Customer will not have,
and will not represent to any third party that it has, any
authority to act on behalf of Grand European Travel.
- Notices. Each
party must deliver all notices or other communications required or
permitted under this Agreement in writing by (1) a nationally recognized
express mail service or (2) email. Notice by express mail service will be
effective upon receipt or refusal of delivery. Notice by email will be
effective when sent even if the sender receives a machine-generated
message that delivery has failed, provided that the sender sends a
tangible copy of the notice by express mail service with ten business days
of sending the email message. Notice shall be delivered as set forth on
the first page of this Agreement or as may be reflected in any Order
Form:
- Counterparts. This
Agreement and other documents to be delivered pursuant to this Agreement
may be executed in one or more counterparts, each of which will be deemed
to be an original copy and all of which, when taken together, will be
deemed to constitute one and the same agreement.
- Publicity. During
and after the Term (unless terminated by Customer due to Grand European
Travel’s breach thereof), Grand European Travel shall have the right to
reference Customer as a customer of Grand European Travel’s (e.g., on the Grand
European Travel website and marketing materials), including using a
Customer Trademark subject to Customer’s written guidelines as provided to
Grand European Travel for such purposes, and Customer will make an
appropriate representative available to answer questions about the
Services from Grand European Travel’s potential clients. Customer will
further allow Grand European Travel to create and use a public case study
during or after the Term, and Customer will agree to participate in at
least one press moment with Grand European Travel during or after the
Term.
- Entire
Agreement. Except as may be set forth in any applicable policy
or agreement concerning data, privacy or security, this Agreement is the
complete and exclusive agreement of the parties with respect to the
subject matters hereof and supersedes and merges all prior discussions
between the parties with respect to such subject matters. No modification
of or amendment to this Agreement, or any waiver of any rights under this
Agreement, will be effective unless in writing and signed by an authorized
signatory of Customer and Grand European Travel.
Exhibit A – Beta Services
- Supplemental
Terms. Notwithstanding anything to the contrary in the Agreement,
the following terms shall apply to Customer’s use of the Beta Services:
- License. The
particular features and functionalities of Beta
Services will be described in an Order Form executed by the parties.
Subject to the terms and conditions of the Agreement, the relevant Order
Form, and this Exhibit A, Grand European Travel grants to Customer a
limited, non-sublicensable, nonexclusive, nontransferable license to use
the Beta Services, in accordance with the instructions supplied by Grand
European Travel.
- Access
and Restrictions. Customer will only disclose the Beta Services
and the information, reports, data, or other deliverables or work product
accessed by or provided to Customer in connection with the Beta Services
(collectively such information, reports, data, or other deliverables or
work product, the “Beta Service Reports”) to those of its Authorized
Users as are necessary for the use expressly and unambiguously licensed
hereunder, and only after such Authorized Users have agreed in writing to
be bound by confidentiality obligations no less restrictive than those in
this Agreement. Customer shall not, without the prior written
consent of Grand European Travel, disclose or otherwise make available
the Beta Service Reports, Beta Services or copies thereof to any third
party. The Beta Services and Beta Service Reports shall be (1) used for
Customer’s internal use only, and (2) Grand European Travel’s
Confidential Information. The Beta Service Reports are not Performance
Data.
- Feedback. Grand
European Travel makes the Beta Services available to Customer for
purposes of evaluation and feedback without any compensation or
reimbursement of any kind from Grand European Travel. Customer hereby
agrees to provide such feedback as reasonably requested by Grand European
Travel and acknowledges that Grand European Travel owns any feedback
provided. Customer grants to Grand European Travel, if for any reason it
is further needed, a perpetual, non-revocable, royalty-free worldwide
license to use and/or incorporate such feedback into any Grand European
Travel product or service (including the Beta Services) at any time at
the sole discretion of Grand European Travel.
- Modification
and Termination. Grand European Travel reserves the right to
modify or discontinue any aspect of the Beta Services at any time in its
sole discretion, for any reason, with or without notice and without
liability to Customer. Grand European Travel reserves the right to
immediately suspend or terminate Customer’s access to and use of the
Services (1) if Customer breaches the terms of the Agreement, this
Exhibit B, or any applicable Third-Party Software terms; or (2) if any
act or omission of Grand European Travel’s third party licensors
negatively impacts Grand European Travel’s ability to provide the Beta
Services to Customer; or (3) in its sole discretion at any time. With
respect to each Beta Service, these terms will be in effect as of the
date of execution of the applicable Order Form and will continue in force
until the earlier of (4) the expiration or termination of the Agreement
or of the Order Form(s) relating to Beta Service(s), (5) Grand European
Travel’s suspension or termination of the Beta Service(s) in accordance
with this Section, or (6) the date Grand European Travel, in its sole
discretion, makes such Beta Service generally publicly available. If Grand
European Travel makes the Beta Service(s) generally available, they will
be governed by the same terms and conditions as other “Services” under
the Agreement (unless otherwise agreed in writing by the parties) and any
documentation related to the Beta Services will be “Documentation” under
the Agreement. Grand European Travel may in its sole discretion choose to
make continued provision of such Services subject to additional fees.
- Warranties. The
parties acknowledge that the Beta Services are experimental in nature and
that the Beta Services are provided “AS IS” and may not be functional on
every machine or in every environment. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, GRAND EUROPEAN TRAVEL MAKES NO (AND HEREBY DISCLAIMS ALL)
WARRANTIES, REPRESENTATIONS, OR CONDITIONS, WHETHER WRITTEN, ORAL,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTIES OF SATISFACTORY QUALITY, COURSE OF DEALING, TRADE USAGE OR
PRACTICE, MERCHANTABILITY, TITLE, NONINFRINGEMENT, OR FITNESS FOR A
PARTICULAR PURPOSE, WITH RESPECT TO THE USE, MISUSE, OR INABILITY TO USE
THE BETA SERVICES OR DOCUMENTATION OR ANY OTHER PRODUCTS OR SERVICES
PROVIDED TO CUSTOMER BY GRAND EUROPEAN TRAVEL HEREUNDER. GRAND EUROPEAN
TRAVEL DOES NOT WARRANT THAT ALL ERRORS CAN BE CORRECTED, OR THAT
OPERATION OF THE BETA SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. USE
OF THE BETA SERVICES IS AT CUSTOMER’S OWN RISK.
- Indemnification. Customer
will defend at its expense any suit brought against Grand European Travel,
and will pay any settlement Customer makes or approves, or any damages
finally awarded in such suit, insofar as such suit is based on a claim
arising out of or relating to (1) Customer’s use of the Beta Services,
and (2) Customer’s breach or alleged breach of its obligations under this
Exhibit A.
- Limitation
on Liability. IN NO EVENT SHALL GRAND EUROPEAN TRAVEL BE LIABLE
FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL AND/OR INCIDENTAL LOSS,
EXEMPLARY OR OTHER DAMAGES RELATED TO OR ARISING FROM THIS EXHIBIT B,
AND/OR WHETHER DIRECT OR INDIRECT: (1) LOSS OF DATA, (2) LOSS OF INCOME,
(3) LOSS OF OPPORTUNITY, (4) LOST PROFITS, AND (5) COSTS OF RECOVERY OR
ANY OTHER DAMAGES, HOWEVER CAUSED AND BASED ON ANY THEORY OF LIABILITY,
AND WHETHER OR NOT FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE),
VIOLATION OF STATUTE, OR OTHERWISE, AND WHETHER OR NOT GRAND EUROPEAN
TRAVEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT
PERMITTED BY APPLICABLE LAW, GRAND EUROPEAN TRAVEL’s LIABILITY HEREUNDER
IS LIMITED TO $50.00.